By using our website or services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect
We may collect the following types of information:
A. Personal Information
Provided directly by you when booking, creating an account, filling out consultation forms, or contacting us:

• Full name

• Email address

• Phone number

• Mailing address

• Date of birth

• Emergency contact

• Medical history and allergies relevant to treatment

• Photos (for skincare tracking or consented marketing use)

• Payment information (processed securely by third-party providers)
   

B. Automatically Collected Information
Collected when you interact with our website:

• IP address

• Browser type

• Device information

• Cookies and usage data

• Website behavior analytics
   

C. Third-Party Information
Collected through integrated platforms such as:

• Mangomint (booking + intake forms)

• Wix / Shopify (online store & website functionality)

• Email marketing platforms

• Payment processors (Stripe, Square, etc.)
  These third parties maintain their own privacy and security policies.
   

2. How We Use Your Information
We use your information to:

• Schedule appointments and manage bookings

• Provide skincare treatments and professional recommendations

• Process payments and issue receipts

• Maintain accurate client records

• Communicate updates, reminders, and promotions

• Improve your experience on our website

• Comply with legal, regulatory, and insurance requirements

We do not sell or rent your personal information to third parties.

3. How We Share Your Information
Your information may be shared only with trusted service partners when necessary to operate our business:

• Booking & intake platforms (Mangomint)

• Website hosting (Wix)

• Payment processors for secure transactions

• Email/SMS platforms for appointment reminders or marketing

• Insurance or legal authorities when required by law

We never share medical history, photos, or treatment notes without your explicit consent unless required legally.

4. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission

• Secure third-party payment processors

• Password-protected client management systems

• Restricted access to sensitive client information

However, no internet or electronic system is 100% secure. By using our services, you acknowledge this risk.

5. Your Rights & Choices
You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your information (subject to legal retention requirements)

• Opt out of marketing communications at any time

• Withdraw media/photo consent whenever you choose

Requests can be submitted to:
hello@silhouettebeautywg.com

6. Cookies & Tracking Technologies
Our website may use cookies or analytics tools to enhance your browsing experience. You may disable cookies in your browser settings, but some website features may not function properly.

7. Photo, Video & Marketing Consent
We may request your permission to use photos or videos for marketing, social media, or educational use. This is always optional, and you may withdraw consent at any time by contacting us.
We will never use media of you without documented permission.

8. Online Store & Product Purchases
If you purchase products through our website or via third-party affiliate links:

• Payment details are processed securely by the designated payment platform.

• We do not store full credit card information.

• Affiliate orders may require sharing your name/address for shipping purposes only.
   

9. Data Retention
We retain client treatment records, consultation forms, and appointment history as required by state law and industry standards. Personal information is kept only as long as necessary for legitimate business or legal purposes.

10. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from minors without parental consent.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of the website or services indicates acceptance of the revised terms.

12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Silhouette Beauty & Skincare
14015 W. Colonial Drive, Suite 16
Winter Garden, Florida 34787
hello@silhouettebeautywg.com
(407) 725-9523