Rescheduling and Cancellation Policy
I appreciate your business. So that I can best serve all my clients, please be advised of these policies.
Arrival Time
Please aim to arrive 10 minutes before your scheduled appointment time. If you arrive after you scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you may still be charged the full cost of the service.
Changing Your Appointment
24 hours' notice is required to reschedule or cancel a booked appointment, except in cases of contagious illness as described below. If you reschedule or cancel your appointment without proper notice, you will be required to pay 50% of the service booked.
No Show's
If you no-show or call/text when your appointment has already started you will be required to pay in full for service booked and a non-refundable deposit of 50% of the service prior to re-booking.
Sickness or Family Emergency
If you, or another person in your household, has an infectious or contagious illness, please contact me as soon as possible to reschedule your appointment and discuss rescheduling.